© SodaStream Australia Pty Ltd . All Rights Reserved.
PEPSI, the Pepsi Globe, are trademarks of PepsiCo, Inc. and are used under license.
We process orders within 48 hours of receipt on business days. Once the order has been processed, our goal is to ship your order within 48 hours.
Delivery timeframe: 4 to 14 working days dependent on state location.
Please note delivery times will be longer during public holidays (Christmas, Easter etc.) and Sale Events - Click Frenzy, Prime Day, Black Friday, Cyber Monday & Boxing Day etc.
Delivery cost: Normally $12.50 Australia Wide or free delivery for orders $75 or over. **
** We deliver to most MAINLAND areas - In the case where dangerous goods freight surcharges are excessive, your order may not be accepted at checkout or will be cancelled and refunded.
Due to restrictions, excessive Freight charges and extra surcharges for Dangerous goods we are unable to deliver to the following postcodes.
0822 0840 0852 0862 0872 0880 0881 0885 0886 2350 2365 2460 2464 2469 2473 2474 2476 2477 2478 2480 2484 2836 2839 2878 2879 2880 2898 2899 3342 3351 3384 3477 3478 3537 3723 3737 3764 4025 4183 4184 4310 4362 4370 4374 4405 4406 4408 4410 4421 4422 4423 4425 4427 4428 4470 4478 4479 4480 4481 4482 4486 4490 4491 4492 4493 4494 4496 4497 4498 4507 4515 4570 4581 4613 4620 4626 4650 4660 4670 4671 4677 4678 4680 4700 4709 4724 4725 4727 4730 4731 4736 4741 4743 4757 4803 4804 4805 4807 4816 4819 4823 4825 4828 4829 4830 4850 4871 4872 4873 4874 4875 4876 4880 4883 4884 4885 4886 4887 4888 4890 4891 4892 4895 5204 5220 5221 5222 5223 5601 5690 5734 6161 6225 6434 6443 6701 6725 6728 6731 6733 6770 6799 7150 7255 7256 7257 7321
All orders for these locations will be cancelled and refunded if they are accepted
As SodaStream Machines contain Carbonated CO2 Cannisters - these are deemed to be Dangerous Goods and are not accepted by Australia Post.
Due to these restrictions we DO NOT deliver to PO Boxes, Parcel lockers or addresses outside of mainland Australia.
Your order will be delivered by our nominated transport courier service. When placing an order you agree to an Authority To Leave delivery. When no one is available to accept the item, the driver may leave the delivery in a secure place at the address. In some cases a card may be left informing the recipient of the attempted delivery. A telephone number will be included on the card for the recipient to ring to re-arrange the delivery. For buildings with multiple occupancy the complete address must contain business name or department details and telephone number to allow a delivery to be completed between the hours of 9am-5pm Monday to Friday.
If you have any questions regarding the Authority to Leave condition, please do not hesitate to contact us.
By placing an order with SodaStream, you agree that the consignment will be left at the location if you are not present at the time of the delivery. Please be aware that SodaStream cannot be held responsible for the absence of the goods, if proof of delivery is provided by the transport company and supplied to you.
Order Tracking
To track your order please go to
www.directfreight.com.au
Current Promotion:
Save up to 15% off sitewide.
These offers are for a limited time only on SodaStream Australia
SodaStream reserves the right to change the terms of the promotion.
Updated March 1, 2021
These terms and conditions of purchase ("Terms of Purchase") govern the sale of products by SodaStream Australia Pty Ltd (ACN 104 202 093) ("SodaStream", "we", "us" and "our") to you through the SodaStream Australia website at www.sodastream.com.au (“Website”).
Please read these Terms of Purchase carefully before placing an order with SodaStream on the Website. By placing an order with SodaStream, you signify your agreement to be bound by these Terms of Purchase.
1. OUR CONTRACT
Your order is an offer to SodaStream to buy the product(s) in your order. When you place an order to purchase a product from SodaStream, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order. It does not confirm acceptance of your offer to buy the product(s) ordered. We reserved the right to change orders with pricing errors or availability errors. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you. Your contract is with SodaStream.
These Terms of Purchase only apply to products which you buy directly from the Website. They do not apply to any SodaStream products you buy from a third party such as a retailer or other distributor. These third parties will have their own terms of sale which apply to your purchase.
You may only purchase products from our Website if you are over 18, or, if you are under 18, where you have consent from a parent or guardian. By placing an order on our Website, you are confirming that you meet these requirements.
2. PRODUCTS
The images of the products on our Website are for illustrative purposes only. Although the products will materially conform to their description on the relevant product information page(s), they may differ in appearance from the images.
3. RETURNS
Please review our Returns Policy which applies to products sold by SodaStream.
4. PRICING AND AVAILABILITY
All payments must be made in full prior to delivery.
All prices on our Website are inclusive of legally applicable GST, but do not include delivery costs.
We list estimated availability information for products sold by us on our Website on each product information page. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. Such estimated availability information does not constitute a guarantee that the relevant products are available. As we process your order, we will inform you by phone or e-mail as soon as possible if any products you order turn out to be unavailable, and you will not be charged for those products (or, if you have already made payment, we will refund you the full amount).
5. DELIVERY
Delivery costs will be as displayed to you on our Website.
Please note that, unless otherwise stated on the Website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. Whilst we will endeavour to ensure that products are delivered as soon as possible, delivery is managed by a third party and we are not responsible for any delays in delivery.
6. TITLE AND RISK AND USER LICENSE TERMS
Title and risk in the products you order, other than our SodaStream CO2 Cylinders, transfers to you upon the completion of delivery. Our SodaStream CO2 Cylinders remain the property of SodaStream or related affiliates of SodaStream at all times, and are provided to you under licence .Please see our Cylinder Exchange Information page for further details about returning and exchanging empty SodaStream CO2 Cylinders and the User License of the SodaStream CO2 Cylinders printed on the sleeve thereof and in the user manual.
7. APPLICABLE LAW
These Terms of Purchase are governed by and construed in accordance with the laws of Victoria, Australia, and not the United Nations Convention on Contracts for the International Sale of Goods the application of which is hereby expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts which have the jurisdiction to hear appeals from them.
8. AMENDMENTS TO THE CONDITIONS OF SALE
We reserve the right to make changes to our Website, policies, and terms and conditions, including these Terms of Purchase, at any time. We will publish changes on our Website. You will be subject to the Terms of Purchase and any other policies in force (displayed on our Website) at the time that you place your order for products from us, unless any change to those terms and conditions, policies or these Terms of Purchase is required to be made by law or government authority (in which case it may in this situation only apply to orders previously placed by you).
If any section of these Terms of Purchase is deemed invalid, void, or for any reason unenforceable, that section will be deemed severable and will not affect the validity and enforceability of any remaining section.
9. SODASTREAM WARRANTY
In addition to and without limiting your rights under the Australian Consumer Law, we provide a two year replacement warranty policy for certain faulty products as per the warranty included with the products you purchased (“SodaStream Warranty”). Under the SodaStream Warranty, if your product is deemed faulty, we are happy to replace the item with an equivalent model or, if the item you purchased is no longer available, with another item which offers substantially the same functionality. Please see the terms of the warranty provided with your purchase, including how you may exercise your rights under it.
Other than pursuant to the SodaStream Warranty and the Australian Consumer Law, we make no representations or warranties in relation to the products.
In addition to your rights under the SodaStream Warranty, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in this document limits or is intended to limit your rights or remedies under the Australian Consumer Law.
If you are returning products in accordance with your rights under the Australian Consumer Law:
10. LIABILITY
Subject to section 7 and to the extent the Australian Consumer Law applies and provides otherwise, our maximum liability to each other, whether in contract, tort (including negligence) or otherwise, in connection with any purchase by you from our Website, will be limited to the price you paid for the relevant products.
Except to the extent the Australian Consumer Law applies and provides otherwise, neither of us is liable to the other in any circumstances for any indirect or consequential loss (including loss of use, loss of profit or loss of revenue) arising in connection with any purchase by you from our Website.
11. WAIVER
If you breach these Terms of Purchase and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms of Purchase.
12. FORCE MAJEURE
We are not liable for any failure or delay in the performance of our obligations resulting from causes beyond our reasonable control, including acts of God, strikes of our own employees and other unexpected interruptions.
13. DATA AND PRIVACY
In order to provide you with your order, we will process your data in accordance with local data protection laws. For more information about how we use your data, please see our Privacy Policy.
14. OUR CONTACT DETAILS
Our contact details are found on this link: support
REGISTER TO WIN COMPETITION - TERMS & CONDITIONS
1. Information on how to enter and prizes form part of the conditions of entry. Entry into the competition is deemed acceptance of these terms and conditions.
It’s smooth and simple
When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It is easy, safe to use, and you’re always covered by Klarna’s Buyer Protection. (link: https://www.klarna.com/au/buyers-protection/)
4 interest-free instalments
Split your purchase into 4 interest-free payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time!
How to checkout with Klarna
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Add item(s) to your cart and select Klarna at checkout. |
Enter your debit or credit card information. |
Pay later over 4 instalments. The first payment is taken when the order is processed. |
The remaining 3 payments are automatically taken every two weeks. |
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Manage everything in your Klarna App |
Safe and Secure |
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Review your latest purchases and pay any open balances by logging into your Klarna account at https://app.klarna.com/login. You can also chat with Klarna Customer Service 24/7 in the Klarna App. (link: https://app.klarna.com/login?market=au)
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Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy. (link: https://www.klarna.com/au/buyers-protection/)
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Frequently Asked Questions |
About Klarna |
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Is there a fee to use 4 There are no upfront fees when you follow the payment schedule. If you fail to make a payment on time late fees may apply. For more information please review product terms (link TBA) for applicable fees.
Will Klarna perform a credit check? When you choose 4 interest-free instalments, Klarna may order a credit report from a 3rd party. Please review product terms for more information on this.
How can I reach Klarna? You can reach Klarna anytime at https://www.klarna.com/au/customer-service/ or by downloading the Klarna App for 24/7 chat. |
Klarna was founded in Stockholm, Sweden and is one of Europe's fastest growing companies and a leading alternative payment provider. Klarna’s vision is to make all payments ‘smoooth’, adding value for shoppers and retailers with unique payment options and superior customer experience.
Klarna has 3,500 employees across 17 countries, and is leading the way for alternative payments by serving 90 million consumers and 250,000 merchants smoooth payment solutions.
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Terms of Use
Terms last update: March 1, 2021
These terms and conditions of use ("Terms of Use") govern your use of the website owned or operated by SodaStream Australia Pty Ltd (ACN 104 202 093) ("SodaStream", "we", "us" and "our") (www.sodastream.com.au) (“Website”). By accessing our Website, you agree to be bound by these Terms of Use.
THIRD PARTY LINKS
1. Our Website may contain links to other internet websites, over which we have no control and in respect of which we make no representations or warranties. You acknowledge and agree that we are not liable in any way for the information or material on any linked website(s).INTELLECTUAL PROPERTY RIGHTS
2. All title, right and interest (including intellectual property rights) in the content on our Website remains the sole property of SodaStream or its licensors.WEBSITE LIMITATION ON USE AND SECURITY
5. You must not, and must not allow any other person to on your behalf, violate or attempt to violate any aspect of the security of our Website.Returns Policy
THIS RETURNS POLICY IS ISSUED BY SODASTREAM AUSTRALIA PTY LTD (ACN 104 202 093) ("SODASTREAM", "WE", "US" AND "OUR"). AT SODASTREAM, WE UNDERSTAND THAT THERE MAY BE A TIME WERE YOU NEED TO RETURN A PURCHASE FROM US AND WE WANT TO MAKE THE RETURNS PROCESS AS SIMPLE AND EASY AS POSSIBLE FOR YOU.
1. If you contact us to exercise one of your rights under this Returns Policy, we will ask you to provide satisfactory proof that you made the purchase from SodaStream on our Australia website (www.sodastream.com.au). We will accept the following proof of purchase documents:We may also accept financial statements such as a credit card statement or a bank statement (however, when the proof of purchase does not clearly itemise the goods, more than one type of proof of purchase may be required).
2. CHANGE OF MIND RETURNSAn online order cannot be cancelled, and/or products cannot be returned or refunded, due to a change of mind. Please contact our Customer Service Team on 03 8706 0200 or email sales-australia@sodastream.com for further information.
3. FAULTY ITEMS, SODASTREAM WARRANTY AND AUSTRALIAN CONSUMER LAW GUARANTEESWe take great pride in everything we do and are just as disappointed as you if the product you receive is compromised in anyway. Please call our Customer Team on (03) 8706 0200 or email sales-australia@sodastream.com and one of our Customer Team will be happy to offer technical assistance where applicable.
Where your product is faulty, your options may vary depending upon whether or not our replacement warranty policy (“SodaStream Warranty”) is still ongoing.
4. 4. SODASTREAM WARRANTYIf the SodaStream Warranty is ongoing and your product is deemed faulty we are happy to replace the item with an equivalent model or, if the item you purchased is no longer available, with another item which offers substantially the same functionality.
Please see the terms of the warranty provided with your purchase for more information on the SodaStream Warranty, including how you may exercise your rights under it.
Other than pursuant to the SodaStream Warranty and the Australian Consumer Law, we make no representations or warranties in relation to the products.
Refilling an empty SodaStream CO2 Cylinder by third parties could be extremely risky. SodaStream warrants the safety only of Cylinders refilled by it, bearing a SodaStream tamper proof valve seal.
5. CONSUMER GUARANTEESIn addition to your rights under the SodaStream Warranty, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in this document limits or is intended to limit your rights or remedies under the Australian Consumer Law.
If you are returning products in accordance with your rights under the Australian Consumer Law:
RECEIVED THE WRONG ITEM?
If you think you’ve received the wrong item or part of your order is missing, then please contact our Customer Service Team on (03) 8706 0200 or email sales-australia@sodastream.com.
Where a wrong item or incomplete order has been sent, we will either send out replacement items or refund you for missing items (as agreed with you).
SODASTREAM - PRIVACY POLICY
Privacy last updated: April 4, 2021
1. Our Commitment To PrivacyWe collect applicant personal data solely for SodaStream's internal recruitment purposes including for the purpose of: identifying applicants, evaluating their applications, making hiring and employment decisions, and contacting applicants by phone or in writing.
5. To communicate with youWe use your personal information to respond to your queries and/or complaints about our products or services, and to provide you important information about your account and your products e.g. to inform you that your payment has been accepted or your order has been processed.
5. Carrying out Direct MarketingWe may use your personal information, including information related to your order, such as your address, for direct marketing purposes. We may, for example, send you emails to inform you of news and updates about our products and services. This may be in the form of email, post, SMS, telephone or targeted online advertisements. Where required by law, we will obtain your consent prior to sending you such marketing information.
To protect your privacy and ensure you have control over the use of your personal information for marketing purposes, we will always give you the opportunity to "opt out" of direct marketing when you contact us in relation to a product or service or you receive any email, text or other direct marketing communication.
You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication, by changing privacy settings within your SodaStream account or by sending an email to privacy@sodastream.com. If you want to review or update the information you have provided us, you can click "my profile" at our website's home page, and edit the information. If you have not been asked already to provide your email address and a password, we will ask you to do it before changes are made, so as to prevent others from accessing and altering your personal information.
Based on the information we have about you, we take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.
We will only collect, use or share your personal data for the purposes set out in this Privacy Policy where we are satisfied that:
1. our use of your personal data is necessary to perform a contract or take steps to enter into a contract with you. For example, in order to provide our product and our services it will be necessary for us to process certain personal data such as your address, phone number, identification data and payment data to create your user account or fulfil your order. Also, we carry out this processing for the purpose of knowing our customer and maintaining our relationship with you, with a view to providing a stellar customer experience; orWhere the basis of processing is your consent, you have the right to withdraw your consent, and therefore prevent that processing, at any time.
SodaStream may share your personal information with third parties (or otherwise allow them access to it) only in the following manners and instances:
1. to other SodaStream affiliates for the purposes mentioned in this Privacy Policy.We may also disclose any personal information or other information obtained from or about you, to third parties in connection with a merger, acquisition, bankruptcy or sale of all or substantially all of our assets, to the extent that this is necessary for the process.
Your personal information may be transferred and processed outside your place of residence, to countries such as Israel which are subject to different standards of data protection. We will take appropriate steps to ensure that transfers of personal information are in accordance with applicable laws and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognised as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights. To this end:
SodaStream uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our services on an ongoing basis, and in order to provide our customers with a better experience. For example, thanks to these technologies, we are able to maintain and keep track of our customers' preferences and authenticated sessions, to better secure our services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of our services.
Please note that third party services placing cookies or utilizing other tracking technologies through our services may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them.
Cookies
Our website uses cookies, web beacons and similar technologies ("Cookies") to track information provided to us by your browser when you use our website. Cookies are small text files containing small amounts of information which are downloaded and may be stored on any of your devices that enable internet usage e.g. your computer, smartphone or tablet - like a memory for a web page. We use several different types of cookies. We use the following cookies on our website
We use the following cookies on our website:
Necessary cookies are essential and help you navigate our website. This helps to support security and basic functionality and are necessary for the proper operation of our website, so if you block these cookies we can't guarantee your use or the security during your visit
Functionality cookies are used to provide you the best user experience. These cookies are, for instance, used to personalise content for you in line with your location. It also allows our website to remember choices made (like turning off use of cookies or which location you have previously selected) to provide more personal features.
Performance cookies help us to understand the behaviour of users of our website. This allows us to continuously improve our website to provide the best information in support of our project aims. These cookies are also used to help us understand how effective our website is. For instance these cookies tell us which pages visitors go to most often and if they get error messages from web pages.
All of the Cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information. In particular, we use Google Analytics, which allow us to assess how you and other web users use our website, and this information is essential in helping us to continuously improve our website's functionality. They can be preserved from 30 minutes to two years. The information generated by these cookies about your use of our website (including your IP address) will be transmitted to and stored by Google Inc.
Control your cookie settings
Once you have given us your agreement to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. Internet browsers allow you to change your cookie settings, for instance to block certain kinds of cookies or files. You can therefore block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, you may not be able to access all or parts of the website, due to the fact that some may be functionality cookies. Further information about deleting or blocking cookies, please visit: http://www.allaboutcookies.org/manage-cookies
Individuals in Australia have the following rights under the Privacy Act 1988 (Cth):
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
12. Changes to this Privacy NoticeWe may update and change this Privacy Policy from time to time, to keep it up to date with legal requirements and the way we operate our business. Please regularly check these pages for the latest version of this Privacy Policy .
13. Contact informationIf you would like to contact us, including if you have any questions about this Privacy Policy, wish to exercise any of your rights as described in section 11, or make a complaint regarding your privacy, you can contact us at: email address: privacy@sodastream.com
We will review your complaint and endeavour to respond to you as soon as possible. If you are unhappy with our response to your complaint, you have the right to make a complaint to the OAIC. Details of how to contact the OAIC are provided on its website at www.oaic.gov.au.
1. Introduction
SodaStream encourages its customers to provide genuine feedback regarding their SodaStream product purchases.
This policy sets out how customers can submit reviews of SodaStream’s products through the SodaStream website (sodastream.com.au) as well as how we verify and moderate these reviews. However, this policy does not apply to product reviews which are not submitted through the SodaStream website (e.g. reviews made through third parties such as Google, Amazon or Facebook, which may have their own review policies).
2. How to submit reviews of our products
If you purchase a product through the SodaStream website, you will be sent an email to the email address that you used in your online order asking for feedback on your product. This email will contain a link to submit a review of your product through the SodaStream website. Reviews which are submitted this way will be tagged as 'Verified Buyer' reviews on the SodaStream website, as we are able to verify that the review has come from someone who purchased our product.
If you purchased your SodaStream product from somewhere other than the SodaStream website, you can still submit a review through the 'write a review' function on the SodaStream website. As part of submitting a review this way, you will receive an email to confirm your email address. Email confirmation proves that the review was written by an actual person and was not generated by a bot. Reviews which are submitted this way will not be tagged as 'Verified Buyer' reviews, but as ‘Verified Reviewer’ reviews.
When you submit a review, you will be required to provide certain information, including your name, email, title, a 'star rating' out of five and your comment / feedback on the product. Your data will be handled according to our sodastream.com.au/blogs/legal/privacy-policy If your review is published, only your first name, last initial, star rating and comment / feedback will be displayed on the SodaStream website (i.e. your full name and email will not be published).
3. How do we moderate online reviews for publication?
Reviews will be moderated before they are published on the SodaStream website to check they are relevant to the product that is reviewed and are not offensive or otherwise inappropriate to publish. SodaStream reserves the right to not publish reviews which it reasonably considers:
SodaStream will aim to publish on the SodaStream website all genuine reviews which comply with this policy within 14 days of submission. We may also share your review on our social media and/or other marketing materials.
If your review is not published on the SodaStream website when you believe it should have been, please let us know by sending an email to sales-australia@sodastream.com.
– RUN FOR THE KIDS WIN A SODASTREAM PRIZE PACK COMPETITION –
No purchase necessary. This Contest (the “Contest”) is intended for viewing and participation in Australia only and shall be construed and evaluated according to the laws of Australia. Please do not proceed if you are not a legal resident of Australia at time of entry or not eligible to participate in the Content according to Section 3 below.
1. Sponsor: The sponsor of this Contest is SodaStream Australia PTY Limited ABN: 81 104 202 093 (the “Contest Sponsor” or “SodaStream”).
2. Contest Period: Starting on the day of 12:01am on April 6th 2025 and ending April 8th 2025 at 11:59pm AEST (the "Contest Period"). Please note that the Contest Period is subject to the Contest Sponsor amendments at its sole discretion.
3. Eligibility: This Contest is open to legal residents of Australia, who have reached the age of maturity in their province/territory of residence. This Contest is not open to officers, directors, employees, representatives and agents of the Contest Sponsor, their respective parents, subsidiaries and affiliates and if applicable, their advertising or promotion agencies, contest judges, contest prize suppliers, any other companies engaged in the development, production, or distribution of materials for this Contest (collectively the “Contest Entities”), and members of their immediate families (regardless of where they live), or persons domiciled with them (whether related or not). In these Official Rules (the “Rules”), “immediate family” means parents, children, siblings and spouse.
4. How To Enter: To enter the Contest, scan the QR code on the banners displayed at the Melbourne ‘Run For The Kids’ Marathon Event, or visit our https://sodastream.com.au/pages/RTFTK-prize-pack website. Each valid registration will be permitted to submit one (1) entry per person (allowing each person to win one (1) prize for the duration of the contest period). All entries must complete the registration form to be eligible to win. Entrants must accurately complete all required fields or the entry will be deemed incomplete and will not qualify.
5. NO PURCHASE NECESSARY. Purchase of any product sold by the Contest Sponsor is not required and does not enhance a person’s chance of winning.
6. Prizing and Draws: The prizes are 1 x "SodaStream prize pack" which will comprise of; 1 x SodaStream ART Sparkling Water Maker, valued at $169, 1 x Fizz & GO Stainless Steel Carbonating Bottle, valued at $44.95, 1 x Crafted Mixer, valued at $8.95, 1 x Pepsi Max soda mix, valued at $7, 1 x SodaStream Classics Fruits Passionfruit soda mix, valued at $7, 1 x Lipton Peach No Sugar soda mix, valued at $7, and SodaStream Classics 1 x Ginger Beer soda mix, valued at $7 – total value of $250.00 – valid during the 21 day period from receiving a winning notice sent by the Sponsor. There are a total of 1 prize available for participants in Australia, for the duration of the Contest Period. The Sparkling Water Maker and Bottle colours, and the flavours included in the prize pack are subjected to sponsors discretion.
Prizes are not transferable and must be accepted as awarded, with no substitutions of any kind, except at the Contest Sponsor’s sole discretion. Limit one (1) Prize per person for the duration of the Contest Period. No bonus prize will be awarded. ENTRIES WILL NOT BE CARRIED OVER INTO SUBSEQUENT GIVEAWAYS OR DRAWS.
7. How To Claim A Prize: no later a period of two weeks after the term of the Contest, the winner will be selected by representatives of The Contest Sponsor at random. Winners will be drawn and notified via Email. Winners will be prompted by the Contest Sponsor to send a direct message to the Content Sponsor’s with proof of Australian and state/territory residency, and contact details required to fulfill the prize – including but not limited to full name, address, email address and phone number the winner possesses. It is the entrant’s responsibility to reach out to the Contest Sponsor as instructed within 21 days of notification and provide a valid Australian address, telephone number and email address, or their prize will be forfeited to another eligible winner.
8. If a potential winner is found to be ineligible, declines to accept a Prize, cannot be located or does not respond and comply with the above requirements within 21 days of Notification, the potential winner will be disqualified and will forfeit the Prize. The Contest Sponsor may then, at its sole and absolute discretion, select by random draw another eligible entrant whom the Contest Sponsor or its representatives will attempt to contact, and who will be subject to disqualification in the same manner. The Contest Sponsor will not be responsible for failed attempts to notify any potential winner. Any unclaimed Prizes throughout the Contest Period will not be awarded. To receive a complete list of winners, within six (6) months after the end of the Contest Period, send a self-addressed stamped envelope to the Contest Sponsor at SodaStream Australia, 21 Henderson Road, Knoxfield VIC 3180, Australia.
9. General Conditions Applicable to All Prizes: Prizes will only be delivered to winners who have been verified and have complied with these Rules. Prizes will be delivered to the winners’ addresses as provided on registering the Contest. Deliveries will not be made to PO Box addresses. No responsibility is assumed by the Contest Sponsor for any postal mail or courier delivery returned as undeliverable without a forwarding address. No responsibility is assumed by Contest Sponsor for Prizes after shipping. Winners bear all risk of loss or damages to any Prize after delivery. Contest Sponsor will bear the cost of delivery, but all other costs associated with the taking and use of the prize (including taxes, etc.) is the responsibility of the winners. Prizes must be accepted as awarded, cannot be substituted, transferred, exchanged or surrendered for cash, except at the sole and absolute discretion of the Contest Sponsor, which reserves the right for any reason to award or substitute the Prize, or part thereof, of equal or greater value, including without limitation, a cash award.
ADDITIONAL GENERAL CONDITIONS OF PARTICIPATION:
10. By entering, entrants (i) acknowledge compliance with these Rules including all eligibility requirements and, (ii) agree to be bound by the decisions of the Contest Sponsor and/or Contest judges, made in their sole discretion, which shall be final and binding in all matters relating to this Contest, without right of appeal, including without limitation eligibility, validity, contents, and/or disqualification of an entry. Entrants who have not complied with these Rules are subject to disqualification.
11. Any attempt by an entrant or other individual, to deliberately damage any website or undermine the legitimate operation of this Contest, including but not limited to any fraudulent claims, is a violation of criminal and civil laws. Should such an attempt be made, the Contest Sponsor reserves the right to seek remedies and damages from any such individual, to the fullest extent permitted by law, including criminal prosecution. Participants engaging in any of these activities may be disqualified and will forfeit any Prize won.
12. All entries become the property of the Contest Sponsor and will not be returned. Entries generated by script, macro, robotic, programmed, or any other automated means are prohibited and will be disqualified.
13. If a dispute arises regarding who submitted an online entry, the entry will be deemed to be submitted by the authorized account holder of the email address provided at time of entry. Authorized account holder is defined as the natural person who is assigned to an email address by an Internet access or online service provider, or other organization responsible for assigning email addresses for the domain associated with the submitted email address.
14. Entrants and/or winners assume liability for injuries caused by or claimed to be caused by participating in the Contest, by the acceptance, possession, use or misuse of any Prize awarded, including but not limited to claims/damages for personal injury, or property damage. Moreover, as a condition of entering, entrants (or their parent or legal guardian if entrant is a minor) agree: (a) to release the Contest Sponsor and Contest Entities, and each of their officers, directors, employees and agents, from any and all liability, loss or damage incurred with respect to participating in the Contest or the awarding, receipt, possession, and/or use or misuse of any Prize , (b) that under no circumstances will entrant be permitted to obtain awards for punitive, incidental, consequential, or any other damages and entrant hereby waives all rights to claim for all such damages; (c) all causes of action arising out of or connected with this Contest, or any Prize awarded, shall be resolved individually, without resort to any form of class action; and (d) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, excluding legal fees and court costs. This exclusion or limitation of liability will not apply to the extent that any applicable statue prohibits such exclusion or limitation of liability.
15. The Contest Sponsor may, at its sole discretion and without liability, terminate the Contest in whole or in part, or modify or suspend the Contest at any time, if fraud, technical failures including any network server or hardware failure, viruses, bugs, errors in programming, or communications or any other errors or other causes beyond the control of the Contest Sponsor corrupt the administration, integrity or security of the Contest or if any other factor interferes with the conduct of this Contest as contemplated by these Rules. The Contest Sponsor may do so, without notice, except as required by law. In the event of early termination of the Contest, a notice will be posted online and a random drawing to award the Prize(s) will be conducted from among all eligible entries received prior to the time of termination. In no event will the number of Prizes awarded exceed the available number of Prizes as specified in these Rules. In the event that any draws are stopped, interfered with or not conducted for any reason during the Contest Period, the Contest Sponsor reserves the right, in its sole discretion, to resume conducting draws as soon as reasonably possible after any interference or cessation of such draws, or at the end of the Contest Period.
16. The Contest Sponsor and the Contest Entities do not warrant that access to the Contest Website will be uninterrupted or error-free. The Contest Sponsor and the Contest Entities are not responsible for any problems that may arise, including but not limited to; (a) lost, interrupted, inaccessible or unavailable networks, servers, satellites, Internet Service Providers, Web sites, or other connection, availability or accessibility problems arising in connection with or over the course of the Contest; or (b) communications failed, jumbled, scrambled, delayed, or misdirected computer, telephone or cable transmissions or hardware or software malfunctions, failures or difficulties; or (c) failure of personal computers and/or software and hardware configurations, any technical malfunctions, failures, or difficulties, printing errors, clerical, typographical or other error in the offering or announcement of any Prize or in any Prize notification documents; or (d) for any other errors of any kind relating to or in connection with the Contest, whether human, mechanical, clerical, electronic, or technical in nature; or (e) the incorrect or inaccurate capture of information, or the failure to capture any information in connection with the Contest; or (f) damage to a user's system occasioned by participation in this Contest or downloading any information necessary to participate in this Contest.
17. Conflicts/Discrepancies: In the event of a conflict between any Contest details contained in these Rules and any Contest details contained in Contest advertising materials (including, but not limited to, online, point of sale, television, and print advertising, promotional packaging, and other promotion media), the details of the Contest as set forth in these Rules shall prevail.
18. Governing Law: This Contest is subject to laws of Victoria, Australia. All issues and questions concerning the construction, validity, interpretation and enforceability of these Rules, or the rights and obligations of entrant and the Contest Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the substantive laws of the Victoria, Australia without regard to Victoria, conflicts of law principles. All entrants consent to the jurisdiction and venue of Victoria, Australia and any courts which have the jurisdiction to hear appeals from them.
19. Invalidity: The invalidity or unenforceability of any provision of these Rules shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Rules shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.
20. Data and Personal Information: The personal data and information collected are subject to personal data processing by Content Sponsor, in order to manage participation in the contest. The legal bases are contract (participation in the contest), consent (subscription to marketing communication emails), legitimate interest (compliance with the conditions of participation and management of complaints) and legal obligation (responses to requests from competent authorities). The personal data and information collected are essential for this processing and are intended for managing the Contest. The personal data and information relating to the Contest are kept in accordance with the applicable law.
By registering for SodaStream's marketing communication emails, participants understand and agree that the Contest Sponsor may use and disclose the information they have provided by entering it into a database for future promotional and marketing purposes, subject to any applicable privacy laws. The Contest Sponsor may send participants direct marketing communications regarding the Contest Sponsor's activities. Participants may unsubscribe from marketing communications at any time by using the unsubscribe link on each marketing communication or in accordance with the Contest Sponsor’s privacy policy.
Personal information may be collected, used or disclosed to SodaStream affiliates and third party service providers located outside the Australia. We will take appropriate steps to ensure that transfers of personal data comply with applicable law and are carefully managed to protect your privacy rights and interests and to ensure that transfers are limited to countries that are considered to provide an adequate level of legal protection or for which we can be assured that alternative arrangements are in place to protect your privacy rights.
For more information about how the Contest Sponsor manages your personal information and how to exercise your rights, see the Contest Sponsor’s General Terms and Conditions and Privacy Policy available at: (https://sodastream.com.au/pages/legal)
21. The Contest Sponsor, acting reasonable, reserves the right to modify these rules, cancel, suspend or discontinue this Contest on reasonable notice.
22. Special conditions
The following special conditions apply depending on the usual place of residence of the entrant.
AUSTRALIA – NEW SOUTH WALES
These Special Terms apply where the entrant usual place of residence is in New South Wales. There is no monetary cost to enter the Contest or claim the Prize beyond any price paid to access the internet. Prize winners will not be deprived of their right to win the Prize merely as a result of any mistake by the Contest Sponsor in the production and handling of their entry, regardless of whether the Prize has already been claimed by another winner. The Contest Sponsor may substitute any of the Prizes if (a) the original Prize is not available due to unforeseen or other special circumstances; (b) the substituted Prize is similar to the original Prize; and (c) the substitute Prize is of equal or greater value than the original Prize. Reasonable inquiries will be made to locate the winner of the Prize after the draw, and a failure to locate the winner after such reasonable inquiries will result in the disposal of the Prize in accordance with applicable NSW law. The Contest Sponsor will carefully preserve the Prize until such disposal or until the winner has taken possession of it.
AUSTRALIA – QUEENSLAND
These Special Terms apply where the entrant usual place of residence is in Queensland. If the Contest contains one or more than one Prize(s), the Sponsor must draw the Prize with the highest value first, unless otherwise specified in these terms and conditions. The Sponsor will deliver the Prizes to the winners of the Contest within one month after the draw, unless the relevant Prize winner agrees in writing or is unable to be located, in which case the Prize will be held with the Contest Sponsor and distributed under applicable Queensland law.
AUSTRALIA – VICTORIA
These Special Terms apply where the entrant’s usual place of residence is in Victoria. If the total prize pool of the Contest is more than AUD$1,000, the Sponsor will publish the results of the Contest, including the names of the winner(s) for a minimum of twenty eight (28) days on the Sponsor website after the draw. Where the winner is readily identifiable, the Sponsor will pay or transfer the Prize (as relevant) to the winner within 28 days after the draw. The Contest Sponsor will keep and maintain for three (3) years after the finalisation of the Contest that include accurate: financial accounts of the Contest, accounts of all entries in the Contest and a report of the distribution of the prizes. The Contest Sponsor may substitute a winner of a Prize if (a) a winner of a Prize is not readily identifiable; (b) reasonable efforts have been made to identify the winner of the prize and were unsuccessful; and (c) an additional participant’s name is drawn, in which case the additional participant is substituted as the winner of the Prize. The Contest Sponsor may also substitute any of the Prizes by agreement with the winner and where the substituted Prize is of the same or greater value than the original Prize, or without agreement where the Prize has become unavailable in circumstances which are beyond the reasonable control of the Contest Sponsor, where reasonable attempts have been made to reach an agreement with the winner and were unsuccessful and where the substituted Prize is of the same or greater value than the original Prize.
AUSTRALIA – SOUTH AUSTRALIA
These Special Terms apply where entrant usual place of residence is in South Australia. The Contest Sponsor will keep and maintain all Prize-winning records of entry, the list of Prizes and their winners for at least 3 months after the draw. For Contests with a value of AUD $5,000 or more, the name and address of each winner will be provided to the South Australian Minister for Business, Services and Consumers within fourteen (14) days of the draw and you consent to the provision of your information in this circumstance. Unclaimed Prizes will be kept by the Contest Sponsor for up to one month after the Contest draw and then will be dealt with in accordance with the laws of South Australia.
AUSTRALIA – WESTERN AUSTRALIA
These Special Terms apply where the entrant’s usual place of residence is in Western Australia. The Contest draw must be conducted within one month after closure of the Contest Period. Once the Contest has commenced it may not be cancelled, nor may the terms and conditions of the Contest be amended without the prior written approval of the Gaming and Wagering Commission of Western Australia. Records relating to the Contest must be kept by the Contest Sponsor and made available to an authorized officer or member of the police force upon request. If practicable, members of the public will be given the opportunity to witness the prize draw.
AUSTRALIA – NORTHERN TERRITORY
These Special Terms apply where the entrant’s usual place of residence is in the Northern Territory. Prizes may be substituted in accordance with these terms and conditions and subject to the approval of the NT Director-General. The Contest Sponsor will keep records relating to the entries received, the allocation of prizes and the income and expenditure associated with the Contest in accordance with applicable NT law.
