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FAQ
Yes, you have the flexibility to choose various Sodastream flavours offered (subject to current stock availability and the list provided) or choose to select the same flavour. Should your preferred Sodastream flavour be temporarily unavailable, you can update your subscription plan when it's back in stock.
There is NO LIMIT to the number of flavours you can order.
The more you order, the bigger the discount you get.
Yes, you can make changes to your Flavours Subscription Plan at the ”My Account” page.
'Order now' - This feature allows you to accelerate the processing of your upcoming shipment. Should you require your items earlier than your usual delivery date, this functionality guarantees that your next shipment will be processed within 24 hours, while aligning subsequent shipments with your chosen subscription plan frequency. You can use 'Order Now' anytime, even if you have skipped a shipment before.
Follow these steps:
Sign in to 'My Account' and go to the subscription plan page.
Select the 'Order Now' option under the ‘Manage Subscription’ drop down menu.
Confirm your choice in the pop-up menu.
You will receive an email confirmation of the update.
*** 'Order Now’ can also be activated through a call with our customer care representatives at 1300-763-278.
'Reschedule Next Shipment' - This feature lets you choose a different date for your next order, giving you more flexibility to get your shipment when it fits your schedule best. You can use 'Reschedule Next Shipment' anytime, even if you've skipped a shipment before.
Follow these steps:
Sign in to 'My Account' and go to the subscription plan page.
Select the 'Reschedule Next Shipment' option under the ‘Manage Subscription’ drop down menu.
Use the calendar to choose a new date for your next shipment to be processed. All future shipments will be adjusted to this new schedule. Selection is available for up to 6 months in advance.
Confirm your selection in the pop-up menu.
You will receive an email confirmation of the update.
'Skip' – This feature allows you to skip your next shipment.
*** Please note - you can't skip shipment of the items twice consecutively; if you've skipped once, you can't skip again immediately afterwards.
