Shipping and Delivery
We process orders within 48 hours of receipt on business days. Once the order has processed, our goal is to ship your order within 48 hours.
Delivery timeframe: 4 to 14 working days dependent on state location. - Currently there are extra delays due to courier issues and increased covid cases across the country.
Delivery cost: Normally $12.50 Australia Wide or free delivery for orders $75 or over. **
** We deliver to most MAINLAND areas - In the case where freight surcharges are excessive, your order will not be accepted at checkout, the buyer can contact Sodastream and given the opportunity to pay an additional freight charge.
As SodaStream Machines contain Carbonated CO2 Cannisters - these are deemed to be Dangerous Goods and are not accepted by Australia Post.
Due to these restrictions we DO NOT deliver to PO Boxes, Parcel lockers or addresses outside of mainland Australia.
All orders for these locations will be cancelled and refunded.
Please note delivery times will be longer during public holidays (Christmas, Easter etc.)
Your order will be delivered by our nominated transport courier service. When placing an order you agree to an Authority To Leave delivery. When no one is available to accept the item, the driver may leave the delivery in a secure place at the address. In some cases a card may be left informing the recipient of the attempted delivery. A telephone number will be included on the card for the recipient to ring to re-arrange the delivery. For buildings with multiple occupancy the complete address must contain business name or department details and telephone number to allow a delivery to be completed between the hours of 9am-5pm Monday to Friday.
If you have any questions regarding the Authority to Leave condition, please do not hesitate to contact us.
By placing an order with SodaStream, you agree that the consignment will be left at the location if you are not present at the time of the delivery. Please be aware that SodaStream cannot be held responsible for the absence of the goods, if proof of delivery is provided by the transport company and supplied to you.