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How does a cylinder exchange work?

4 simple steps to get you back and bubbling: 1. Order the exchange on sodastream.com.  2. Print out the return shipping label we send your way. 3. Reuse the packaging: Use the box in which you received the full cylinders. Place your used cylinders into the box, and affix your printed return label to the box. 4. Drop the box off at any UPS pickup location. The shipping is on us! Don’t wait too long too send back your used cylinders.**Remember to send in your used cylinders after placing a cylinder exchange order.  SodaStream must receive your used cylinder(s) no later than (30) days after placement of your exchange order, or an additional $15 charge (plus tax) for each unreturned cylinder will be applied.